Privacy Policy

Who we are

Our website address is https://personalisedwithperfection.co.uk.

What personal data we collect and why we collect it

Basic Identification & Contact Information

We collect basic information, such as your name and contact details. This information is used to process your order, deliver goods and services to you, process payments and communicate with you about the status of your order.

If you contact us with a comment, question or complain, we’ll ask for information that identifies you. We need this information to respond to you as quickly as possible. Feedback may be used anonymously to improve our services.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, such images shall only be used for the purpose of printing the item(s) purchased. From time to time we photograph our products however we never photograph any items of personnel without written permission only wording.

Financial Information

All financial information, including credit card details, are used to obtain payments for goods and services you have purchased from us. This information is never actually received by us. The page where you provide this information is controlled by our service provider, PayPal. Such information is automatically encrypted and later decrypted for use. It never touches our system.

Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Any details that you enter into our website will be stored by us, for the sole purpose of processing your order and for our own marketing purposes. These details will remain confidential and will never be issued to any third parties unless required to do so by law. We may share your data with our sister companies or other companies if required to help us process data, host our digital channels, process payments, send communications, fulfil orders, or provide us or you with services.

Information volunteered by you for a particular purpose will be used solely for such purpose you have provided it for.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. At any time you may review or update the personally identifiable information that we hold about you, by contacting us a contact@personalisedwithperfection.co.uk.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional Information

We may update this policy from time to time. We’ll post the new policy here. This policy was last updated on 23 May 2018.

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