Delivery & Returns


COVID-19 Update (15/04/20): Due to the current government guidelines PWP will be closed until we receive government guidance it is safe to reopen. However, we are able to run a limited online service and orders can be placed and will be dispatched within 14 working days. Get 10% off and free delivery on all orders in the meantime with code BREAK

We aim to dispatch all orders within 3 – 5 working days of the order being placed however during busy periods this can sometimes take up to 7 working days. If timing is critical for your order please do not hesitate to contact us at and we will do our best to accommodate your needs.

When you place your order, please leave any leave safe instructions or special delivery information at checkout. If you are likely to be out or want to ensure the delivery is left please let us know during/straight after your purchase and we can pass these instructions onto the courier.

For delivery to areas outside of the United Kingdom e.g. the Channel Islands, Isle of Man etc. please contact us and we can obtain a delivery quote for you.


Unfortunately due to the personalised nature of our products we are unable to accept returns on products unless they are faulty or incorrect. If you have received a faulty or incorrect product please contact us via email within 14 days of receiving your item at and we will arrange the return and the refund/replacement product.


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